Privacy Policy

1. Introduction

TrustTradie.com ("TrustTradie," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform. By using the Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal and non-personal information from you when you use our Website:

  • Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, postal address, payment information, and any other details you provide during registration or service use.
  • Non-Personal Information: Information that does not directly identify you, such as your IP address, browser type, operating system, and details about your visit to the Website (e.g., pages viewed, time spent on the site).

3. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To Provide and Manage Our Services: We use your personal information to process transactions, manage your account, connect you with tradesmen or homeowners, and facilitate communication between users.
  • To Improve Our Website: We may use non-personal information to analyze trends, monitor usage, and enhance the user experience on our Website.
  • To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to your use of the Website.
  • To Ensure Security: We use information to detect and prevent fraud, unauthorized access, and other security issues.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, provided those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required by law, or in response to a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

5. Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We recommend that you take precautions to protect your own information, such as using a strong password and logging out of your account when finished.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, if you disable cookies, some features of the Website may not function properly.

7. Third-Party Links

Our Website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

8. Your Rights and Choices

  • Access and Correction: You have the right to access and correct any personal information we hold about you. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communications or by contacting us directly.
  • Data Deletion: You have the right to request the deletion of your personal information. We will comply with your request unless we are required to retain certain information by law.

9. Changes to This Privacy Policy

TrustTradie reserves the right to update or change this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date at the top will be revised. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us